Email support
Typical response: within 24 hours.
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Send a clear note with your account email, the page or workflow involved, and what happened. We use support messages to resolve product issues and improve the job-search workflow.
Typical response: within 24 hours.
For legal and data questions, review the Privacy Policy and Terms.
Include the page URL, browser, account email, and the exact action that failed. For AI tools, add the tool name and whether you uploaded a file or pasted text.
Share the plan, payment date, and invoice or subscription context. Do not send card numbers; support can review status without payment credentials.
For outdated roles, send the AppUo Jobs job link and the source listing if available. We use those reports to refresh or remove stale application pages.
Keep the message focused on one issue so support can route it quickly. If you are reporting an AI result, include what you expected, what appeared instead, and whether the issue happened after uploading a file, pasting text, or opening a saved job.
For account access, use the same email you used to sign in. For privacy requests, mention whether you want help with profile visibility, stored files, job activity, or communication preferences.
If the request is urgent, put the blocking workflow in the subject line so it is easier to triage.
Screenshots are helpful when a page state is difficult to describe in text.