Website and service terms

Terms and Conditions

Terms for using AppUo websites, products, consultations, software development services, AI services, and digital deliverables.

Last updated: April 26, 2026

1. Acceptance of Terms

By accessing https://appuo.in, contacting us, booking a consultation, purchasing a service, or using any product or digital deliverable provided by AppUo NextGen Technologies Private Limited ("AppUo", "we", "our", or "us"), you agree to these Terms and Conditions.

If you do not agree with these terms, please do not use our website, services, products, or payment links.

2. Services

AppUo provides software development, web and mobile application development, cloud infrastructure, AI automation, founder tools, technology consulting, maintenance, and related digital services.

Specific deliverables, timelines, fees, revisions, acceptance criteria, support terms, and ownership terms may be described in a proposal, invoice, statement of work, service agreement, or written confirmation. If a project document conflicts with these general terms, the project document will apply for that specific engagement.

3. Eligibility and Account Responsibility

  • You must be legally capable of entering into a binding agreement.
  • You are responsible for providing accurate business, billing, project, and contact information.
  • You are responsible for maintaining the confidentiality of any account access, repository access, credentials, or workspace invitations shared with you.
  • You must promptly inform us if you suspect unauthorized access or misuse.

4. Payments

Fees, payment schedules, taxes, and milestones will be stated in the applicable proposal, invoice, checkout page, or written confirmation.

Payments may be collected through online payment providers, UPI, cards, net banking, bank transfer, or other payment methods enabled by us. We do not store full card, UPI PIN, or banking credentials on our website.

  • All prices are shown in the currency stated at checkout or in the invoice.
  • Taxes, platform fees, or bank charges may be added where applicable.
  • Late or failed payments may delay delivery, support, deployment, or access to services.
  • Duplicate or failed payments will be handled under our Refund Policy.

5. Cancellations and Refunds

Refunds, failed payments, duplicate payments, cancellations, and non-refundable service fees are governed by our Refund Policy.

AppUo provides digital services, consulting, software, AI automation, and online deliverables. We do not support physical product returns or physical shipping through this website.

  • Refund Policy: /refund-policy
  • Project timelines and digital handover details are covered in the applicable proposal, invoice, statement of work, or written confirmation.

6. Client Responsibilities

  • Provide timely access, content, approvals, feedback, and business information needed to complete the work.
  • Review deliverables within the review window stated in the proposal or written project communication.
  • Ensure that any content, data, brand assets, third-party materials, or instructions you provide can legally be used for the project.
  • Use our deliverables only for lawful purposes and in compliance with applicable laws, platform rules, and third-party terms.

7. Intellectual Property

Unless otherwise agreed in writing, custom project deliverables created specifically for a client are transferred to that client after full and final payment has been received.

AppUo retains ownership of pre-existing tools, libraries, templates, frameworks, workflows, internal know-how, generic components, and reusable methods that were not created exclusively for the client.

8. Third-Party Services

Projects may use third-party platforms such as hosting providers, payment gateways, analytics tools, AI providers, app stores, APIs, domain registrars, cloud providers, communication tools, or open-source software.

You agree that third-party services are governed by their own terms, pricing, uptime, security, and data policies. AppUo is not responsible for failures, outages, policy changes, price changes, or restrictions caused by third-party providers.

9. Confidentiality and Data

Both parties should treat non-public business, technical, financial, customer, source code, strategy, and credential information as confidential.

Our handling of personal information is described in our Privacy Policy. You must not share passwords, secret keys, production credentials, or sensitive personal data through unsecured channels.

10. Prohibited Use

  • Do not use our website or services for illegal, harmful, fraudulent, deceptive, abusive, infringing, or security-compromising activity.
  • Do not attempt to disrupt, reverse engineer, scrape, overload, or gain unauthorized access to AppUo systems.
  • Do not request us to build or operate systems that violate applicable law, payment provider rules, platform policies, or third-party rights.

11. Disclaimers

Our website and general content are provided for informational purposes. Software, AI, automation, analytics, and digital services may depend on third-party infrastructure, data quality, business inputs, and external platform behavior.

Except as expressly stated in a signed agreement, we do not guarantee uninterrupted availability, specific commercial outcomes, search ranking, app approval, lead volume, revenue, investment, funding, or regulatory approval.

12. Limitation of Liability

To the maximum extent permitted by law, AppUo will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages.

Our total liability for claims related to a specific paid service will not exceed the amount paid to AppUo for that specific service during the three months before the claim arose, unless a signed agreement states otherwise.

13. Termination

Either party may terminate a project or service according to the applicable proposal, agreement, invoice terms, or written communication.

After termination, outstanding fees for completed work, approved milestones, third-party costs, and non-cancellable commitments remain payable. Confidentiality, payment, intellectual property, limitation of liability, and dispute provisions continue after termination.

14. Governing Law and Disputes

These terms are governed by the laws of India. Disputes will first be attempted to be resolved through good-faith discussion. If unresolved, disputes will be subject to the courts or legally permitted dispute resolution forum in India, unless a signed agreement states otherwise.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised last updated date. Continued use of our website or services after updates means you accept the revised terms.