Data protection and privacy
Privacy Policy
How AppUo collects, uses, stores, shares, and protects information when you use our website, products, services, forms, tools, and payment flows.
Last updated: April 26, 2026
1. Introduction
AppUo NextGen Technologies Private Limited ("AppUo", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, use our products, submit forms, book consultations, make payments, or engage our services.
2. Information We Collect
Information you provide
- Name, email address, phone number, company name, role, location, and communication details.
- Project requirements, business information, uploaded files, form responses, consultation details, and support messages.
- Billing details, invoice details, tax details, order information, and payment status information.
Information collected automatically
- IP address, browser type, device details, operating system, pages visited, referring URLs, timestamps, cookie identifiers, and usage analytics.
- Approximate location, website performance data, and diagnostic logs used to keep the website secure and reliable.
Payment information
Payments may be processed by third-party payment providers. We may receive transaction status, payment reference, amount, currency, customer name, contact details, and invoice information. We do not store full card numbers, UPI PINs, CVV, or net banking passwords on our website.
3. How We Use Information
- To provide consultations, proposals, software services, products, support, billing, and customer communication.
- To process payments, issue invoices, manage refunds, verify transactions, and prevent fraud.
- To improve our website, products, tools, security, analytics, and user experience.
- To send service updates, project communication, product updates, and marketing communication where permitted.
- To comply with legal, tax, accounting, security, contractual, and regulatory obligations.
4. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, remember preferences, measure marketing performance, improve our content, and protect against abuse.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
5. Sharing of Information
We do not sell personal information. We may share information only where necessary for business operations, service delivery, payment processing, security, compliance, or with your consent.
- Payment gateways, banks, invoicing, accounting, and tax service providers.
- Cloud hosting, analytics, email, communication, customer support, development, deployment, AI, and storage providers.
- Professional advisers, auditors, legal authorities, or regulators where required by law.
- A successor entity in connection with a merger, acquisition, restructuring, or business transfer.
6. Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, including project delivery, support, accounting, tax, legal compliance, dispute resolution, security, and business records.
When information is no longer required, we delete, anonymize, or securely archive it according to operational and legal requirements.
7. Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
- You may request access, correction, deletion, or restriction of personal information, subject to legal and contractual limits.
- You may unsubscribe from promotional emails by using the unsubscribe option or contacting us.
- You may ask us questions about our data practices by contacting us at the email listed below.
9. Third-Party Links and Services
Our website, tools, and deliverables may link to third-party websites, repositories, hosting platforms, payment providers, AI providers, analytics tools, or external services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
10. Children
Our services are intended for businesses and individuals who can lawfully enter into contracts. We do not knowingly collect personal information from children under 18.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.